Research Experience

Leading ML/A.I. research & development effort in the Labflow product, anchoring product roadmap in insights from mixed-methods UX research

• Lead the research & development of A.I. features in the Labflow platform.

• Developed a human-centered strategy to ground ML/A.I. projects in both user needs & business requirements.

• Built big data ETL pipelines in the cloud to create product-wide datasets that answer product and business RQs.

Researcher & engineer behind Data Insights; Research leader building a UX research practice to shape product/market strategy

• Responsible for end-to-end research & development of Data Insights, a market differentiator in course analytics for the Labflow product.

• Established research practice at Catalyst Education to leverage mixed methods to identify market & user needs.

• Evangelized findings of strategic and tactical research to product, engineering, and management stakeholders to drive changes to product roadmap & marketing strategy.

Grading Status page of Data Insights, a comprehensive analytics platform I developed in the Labflow product

Researcher on multiple laboratory and on-site projects, distilled insights from mixed-methods data to drive pragmatic university science reform

• Planned and managed a 2-year research project optimizing the usability of a scientific viz. and evaluating competing modes of HCI.

• Conducted >450 interviews, >1,000 unmoderated sessions to meet objectives of 4 grant-funded projects.

• Analyzed multiple sources of unstructured data, like print, audio, and video artifacts to uncover patterns in user cognition and behavior.

• Applied statistical models to evaluate research questions and test competing design hypotheses as part of product iteration.

• Recruited, consented, and safeguarded the data for participants within guidelines of multiple IRB-approved research plans.

• Managed and trained junior research personnel.

• Presented at international conferences & published in top journals.

• Researcher & developer behind web-based The Connected Chemistry Curriculum (CCC).

The Connected Chemistry Curriculum web interface depicting submicroscopic chemical processes

Contributor to SimDependency project to visualize critical infrastructure (i.e., electric, hospital, internet) dependency and outage scenarios. Required PCII authorization. 

SimDependency interface depicting cascading outages (red) from a electrical substation failure

• Major: Applied Physics, Chemistry

• Minor: German Language & Literature 

• Completed two undergraduate research experiences